UT Tyler Office of News and Information
UT Tyler Announces One-Stop Enrollment Services Center Opening
October 28, 2010
Media Contact: Hannah Buchanan
Public Affairs Specialist
News and Information
The University of Texas at Tyler
The University of Texas at Tyler will open its new One-Stop Enrollment Services Center Monday, Nov. 1, Charlie Hutchins, assistant vice president for enrollment management, marketing and customer service, announced.
The center, located on the UT Tyler Administration Building’s second floor, will give students a centralized location to handle their admissions, financial aid and registrar needs at one, convenient place.
Enrollment services staff will be knowledgeable in all three areas, enhancing service to students seeking assistance.
“Students will visit with one of the staff members at the center, so they don’t have to shuffle through stations or various offices,” said Pam Morrow, project manager for the center. “If our staff finds that the student needs to speak with a counselor, we will have a waiting area for students, so they will not have to wander to find help. No matter who the students need to speak with regarding enrollment services, they will come to the student. We believe the center is a really good addition and will make the process better for the students.”
Contact for UT Tyler Enrollment Services will be 903.566.7180 and firstname.lastname@example.org.
Morrow said students are to present their Patriot Power identification card each time they request service at the center regarding specific student record information.
This regards all student-related records, including transcript requests, adding or dropping courses and address changes.
“This is an ongoing effort to protect the students and improve the security of the university,” Morrow said. “We’re not trying to make it difficult for students, but we want them to get in the habit of presenting their IDs, especially while on campus.
“If they just have a generic question, such as ‘When is graduation?’ or ‘When are final exams?’ we won’t ask for a student ID. It’s only when they receive or want information about themselves will we ask for the ID.”
Students may use the self-service computer station across from the One-Stop Enrollment Services Center to print their bills and class schedules or make payments online. Students who wish to make other payment arrangements will be directed to the cashier’s office. Morrow added students do not have to show their IDs to use the center’s computer station.
According to Morrow, the goal is to redirect traffic for the one-stop center through the University Center, rather than the Administration Building.
“We want the main entrance of the university to eventually become the UC,” she said. “We will bring visitors through the UC and encourage students to use the UC entrance as well to visit the one-stop center.”
The UT Tyler Office of Financial Aid continues to be temporarily located in Administration Building, room 348 during this time.
One of the 15 campuses of the UT System, UT Tyler offers excellence in teaching, research, artistic performance and community service. More than 80 undergraduate and graduate degrees are available at UT Tyler, which has an enrollment of more than 6,400 high-ability students at its campuses in Tyler, Longview and Palestine.