How To Use Your Single-Line Telephone

• Select From The Following Features:

  • Call Forward
  • Call Pickup
  • Call Transfer
  • Call Conference
  • Hold
  • Ring Again
  • Stored Number Redial
  • Last Number Redial
  • Transfer a Call Directly to Voice Mail
  • Call Forward
    Allows you to forward all incoming (both internal and external) calls to a second number.
    To Activate
    

    1.	Lift Handset
    2.	Dial
    3.	Hear Regular Dial Tone
    4.	Dial Number Where Calls Are To Be Forwarded
    5.	Hang Up

    
    
    To Cancel

  1.	Lift Handset
  2.	Hear Stuttered Dial Tone
  3.	Dial
  4.	Hear Regular Dial Tone
  5.	Hang Up

  
  Notes:
  You Can Forward Directly to Voice Mail By Forwarding To 5000
  Outgoing Calls Are Unaffected By Forwarding
  Forwarding Can Be Tested By Calling Yourself
  Your Phone Will Not Ring When Call Forward Is Active

   

  • Call Pickup
    Permits you to answer another ringing phone on your phone.
    To Answer

    1.	Lift Handset
    2.	Dial
    3.	Answer Call

    
    Notes:
    Other Phone Must Be In Same Pickup Group As Yours
    
  • Call Transfer
    Permits you to transfer a caller on your line to another extension.
    To Activate

    1.	Press
    2.	Hear Stuttered Dial Tone
    3.	Dial Number To Which The Call Will Be Transferred
    4.	Announce Caller In Privacy
    5.	Hang Up...The Other Two Parties Will Be Connected

   

  • Call Conference
    Call Conference allows more than 2 people to participate in a phone call.
    To Activate

    1.	Call First Party
    2.	Press
    3.	Hear Stuttered Dial Tone
    4.	Dial Next Number
    5.	Announce Caller In Privacy
    6.	Press	All Parties Are Connected
    7.	Hang Up When Conference Is Completed

    
    Notes:
    Any One Party Can Hang Up At Any Time Without Disconnecting The Others
    Up To Six People (including yourself) Can Participate In A Conference
    Conference Calls Can Contain Both Internal And External Calls
    
    
    
  • Hold
    Permits you to place one caller on hold, while calling another party.
    To Activate

    1.	Press
    2.	Hear Stuttered Dial Tone
    3.	Dial Number To Which You Wish to Speak
    4.	Consult Privately
    5.	Allow Consulted Party To Hang Up
    6.	You Are Reconnected To Your Original Call

  
  
  
  • Ring Again
    Upon receipt of an internal busy signal, ring again, will automatically notify you when called party hangs up.
    To Activate

    1.	Press
    2.	Hear Stuttered Dial Tone
    3.	Dial
    4.	Hear Regular Dial Tone
    5.	Hang Up

    
    To Respond

    1.	Hear Short Bursts Of Ringing
    2.	Lift Handset
    3.	Number Is Automatically Dialed

    
    To Cancel

    1.	Lift Handset
    2.	Dial
    4.	Hear Regular Dial Tone
    5.	Hang Up

    
    
  
  
  • Stored Number Redial
    Permits you to store one favorite number to be automatically dialed with a three digit code.
    To Program Before A Call

    1.	Lift Handset
    2.	Hear Dial Tone
    3.	Dial
    4.	Dial Number To Be Stored
    5.	Hang Up

    
    To Program During Active Call

    1.	Press
    2.	Hear Stuttered Dial Tone
    3.	Dial
    4.	Hang Up

    
    To Use

    1.	Lift Handset
    2.	Hear Dial Tone
    3.	Dial
    4.	Listen for Ringback Tone

  
  
  
  • Last Number Redial
    Permits automatic dialing of the last number dialed up to 16 digits.
    To Activate

    1.	Lift Handset
    2.	Hear Dial Tone
    3.	Dial
    4.	Number Is Automatically Dialed

  
  
  
  • Transfer a Call Directly to Voice Mail
    Allows you to easily put a caller into a voice mailbox without ringing the extension.
    To Activate

    1.	Press
    2.	Hear Stuttered Dial Tone
    3.	Dial the Express Messaging number - 5001
    4.	Enter the voice mailbox number followed by the # sign
    5.	Quickly Hang Up...The caller will hear the voice mailbox greeting.

IT Support Contacts

itsupport@uttyler.edu

On Campus Ext. 5555
(903) 565-5555

Important Call Pilot Access Numbers

System Access #: 5000

Mailbox #: Your Extension

Express Messaging#: 5001