How To Use Call Pilot

Select From The Following Features:

• Call Forward
• Call Transfer
• Call Conference
• Hold
• Auto Dial
• Last Number Redial
• Transfer a Call Directly to Voice Mail
• Transfer an incoming call directly to Voice Mail

• Call Forward
  Allows you to forward all incoming (both internal and external) calls to a second number.
  To Activate
  

  1.	Press	(indicator will flash)
  2.	Dial number to which you wish to forward your calls
  3.	Press	(indicator will be steady)

  
  
  To Cancel

1.

Press

(indicator next to Forward key will be off)



To Reinstate To Same Number

1.

Press twice

(indicator will be steady)



Notes:
You Can Forward Directly to Voice Mail By Forwarding To 5000
Outgoing Calls Are Unaffected By Forwarding
Forwarding Can Be Tested By Calling Yourself
Your Phone Will Not Ring When Call Forward Is Active

 

• Call Transfer
  Permits you to transfer a caller on your line to another extension.
  To Activate

  1.	Press twice	(indicator will be steady)
  2.	Press
  3.	Dial Number To Which The Call Will Be Transferred
  4.	Announce Caller In Privacy
  5.	Press

• Call Conference
  Call Conference allows more than 2 people to participate in a phone call.
  To Activate

  1.	Call First Party
  2.	Press Key
  3.	Dial Next Number
  4.	Announce Caller In Privacy
  5.	Press Key	All Parties Are Connected
  6.	Repeat Steps 2 Through 5 To Add Additional Parties
  7.	Hang Up When Conference Is Completed

  
  
  Notes:
  Any One Party Can Hang Up At Any Time Without Disconnecting The Others
  Up To Six People (including yourself) Can Participate In A Conference
  Conference Calls Can Contain Both Internal And External Calls
  

• Hold
  Permits you to place one caller on hold, while calling another party.
  To Activate

  1.

  Press Key

  (indicator next to extension will flash slowly)

  
  To Return to Call

  1.

  Press Key Of Extension On Hold

  (indicator arrow will change from flashing to steady)

• Auto Dial
  Permits you to store one favorite number for easy one key dialing.
  To Store A Number

  1.	Press
  2.	Dial Number To Be Stored
  3.	Press

  
  To Use

  1.	Select An Available Extension
  2.	Press

• Last Number Redial
  Permits automatic dialing of the last number dialed up to 16 digits.
  To Activate

  1.	Select An Available Extension
  2.	Press The Same Extension Key Again

• Transfer a Call Directly to Voice Mail
  Allows you to easily put a caller into a voice mailbox without ringing the extension.
  To Activate

  1.	Press
  2.	Dial the Express Messaging number - 5001
  3.	Enter the voice mailbox number followed by the # sign.
  4.	Quickly press

• Transfer an Incoming call Directly to Voice Mail
  Allows you to transfer your incoming call directly to your voice mailbox.
  When the line rings:

  1.	When the line begins to ring, press the second line button
  2.	Press the button

IT Support Contacts

itsupport@uttyler.edu

On Campus Ext. 5555
(903) 565-5555

Important Call Pilot Access Numbers

System Access #: 5000

Mailbox #: Your Extension

Express Messaging#: 5001