Student Accessibility and Resources
Policies and Procedures
I. Mission, Access, and Services
The mission of Student Accessibility and Resources (SAR) is to provide students equal access to all educational, social, and co-curricular programs through coordination of services and reasonable accommodations, consultation and advocacy. We work collaboratively with students, faculty and staff to create an inclusive educational environment.
Students learn about accessibility services through a variety of avenues. Some of these include:
1. Student Accessibility and Resources brochure
5. Outreach days
6. The University of Texas at Tyler catalog
7. Registration advertisements
8. Student newspaper
9. Faculty and staff referrals.
C. Population Served:
The SAR office offers services to all eligible (see Eligibility for Services) currently enrolled students at the University of Texas at Tyler.
II. Description of Services
Academic accommodations and other services are addressed and provided on an individual basis determined by documented need. Some of the services available to qualified students are:
A. Letter listing approved accommodations for students to provide to faculty
B. Extended time, readers, or scribes for in class coursework and examinations
C. Volunteer note takers
D. Interpreters for the deaf
E. Supportive counseling
F. Accessibility information
G. Tape-recorded text
H. Registration assistance
I. Referral to other campus and community resources
J. Consultation with faculty and staff regarding on-campus situations which constitute an accommodation challenge
K. Sponsored student support group
L. Computer software equipment technologically designed for individuals with specific disabilities
M. Some equipment is available for checkout according to approved accommodations.
*Failure to return resources in good working condition may result in referral for disciplinary action including withholding grades and transcripts until item is returned or payment for replacement of item is received.
III. Eligibility for Services
A. Requesting Student Accessibility Services
A student who would like to be considered for accessibility services must request services themselves through the Student Accessibility and Resources (SAR) office. The student requesting services should obtain an information packet and make an appointment with the SAR case manager at least four weeks prior to the beginning of the semester. The information packet includes an SAR Registration Application, Student Accessibility and Resources Policies and Procedures, and other information as related to services. The packet is available in the SAR office and on the University of Texas at Tyler Student Services web page.
B. Initial Appointment
During the initial appointment with the SAR Case Manager/ADA Coordinator, the student will provide the case manager the completed SAR Registration Application and disability verification information that includes:
1. Specific diagnostic statement identifying the disability, date of the current diagnostic evaluation, and the date of the original diagnosis;
2. Complete educational, developmental, and medical history relevant to the disability for which accommodations are being requested;
3. A description of all test instruments used in the evaluation report and relevant subtest scores used to document the stated disability. (This does not apply to physical or sensory disabilities that are considered permanent or unchanging;)
4. Statement as to permanency of each condition/disability;
5. Information on how each condition/disability affects the individual with regard to physical, emotional, or cognitive limitations and the severity and limitations within the classroom environment;
6. Treatments, medications, assistive devices, services currently prescribed or in use;
7. Described and justified specific recommendations for accommodations such as extra time for testing, note taking assistance, auxiliary aids, etc.;
8. Credentials of the diagnosing professional indicating that the evaluator is qualified to make the diagnosis (include information about license or certification and area of specialization);
9. Correspondence that is typed or printed on the evaluator’s official letterhead.
C. Qualified Professional
Verification information must be from an appropriate qualified professional who has particular expertise in the area of the condition/disability. (More specific information regarding verification for learning disabilities and attention deficit/hyperactivity disorder are listed in the attachments to this document).
The SAR Case Manager will review verification material once it has been received and combine it with interview information received from the student and expertise of the counselor to decide upon appropriate accommodation.
IV. Accommodation Procedures
A. Special Accommodation Request:
Once eligibility has been determined by the SAR Case Manager and accommodation(s) decided upon, a Letter of Accommodation (LOA) is completed and provided to the student. The LOA is completed each succeeding semester that the student requests student accesibility services.
B. Each semester
The student must request student accessibility services at least 15 days prior to the beginning of each succeeding semester to assure accommodation(s) are received the first week of class.
A copy of the student’s registration must accompany the request for services.
D. Working with Faculty
*The student should provide the LOA to the appropriate faculty member. The student should discuss with the faculty member relevant information that will assist in providing the approved accommodation.
*The faculty member will assure that the student receives the approved accommodation(s).
E. The SAR Case Manager is available to the student and faculty member for consultation.
V. Grievance Procedures
Complaints concerning student accessibility services shall be filed in writing to the SAR Case Manager.
B. A written decision will be mailed to the complainant within ten (10) business days.
VI. Evaluation of Client Services
A. Initial Surveys
Students applying for student accessibility services will receive a Satisfaction Survey with their initial packet of information. At any time during a student’s interactions with the SAR office, the Satisfaction Survey may be completed by accessing the online survey in the SAR office or from the privacy of the student's home computer.
B. Ongoing Surveys
Satisfaction Surveys are also made available in the SAR office during regular business hours for anyone utilizing services offered through SAR.
C. Use of Information
Information from these surveys will be used to improve the services offered through the SAR office.
(Adapted from Educational Testing Service Disability Guidelines for Documentation, Princeton, New Jersey, 2001)
The University of Texas at TylerStudent Accessibility and Resources3900 University Blvd.University Center, Room 3150Tyler, Tx 75799Ph: 903.566.7079